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How to Turn Off IPod Do Not Disconnect Message

Are you having a problem with your iPod?

Do not disconnect message from a 20GB IPod.

Recently, I had a problem with my iPod not being recognized in iTunes, while it was connected to my computer and uploading .mp3s. I kept getting the Do Not Disconnect message on my iPod. After restarting my computer and going back into iTunes, it still wasn't recognizing my iPod. I thought I was in trouble at this point.

Fortunately, I was able to turn off the Do Not Disconnect message from my IPod, by resetting it while keeping all my files intact. Here's how: To reset iPod (for use during troubleshooting), press and hold the Menu and Select buttons simultaneously for about 6 seconds, until the Apple logo appears.

Another problem I encounter fairly frequently while walking or running with my 20GB iPod is that it will just freeze up and stop playing. The song or podcast I'm listening to at the time will just stop, and the buttons on the iPod will not work when you press them. To get the iPod working again, I've found that you can either plug it back into your computer, or if your not around your computer try keeping the iPod still, toggle the hold switch on and off once or twice, then unplug the headphone jack going into the iPod, now plug it back in, and then reset your iPod (hold the Menu and Select buttons simultaneously for about 6 to 10 seconds).


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20 Comments

turn off by jake on 2/17/2007
i woke up this morning and turned on my ipod but when i went to turn it off it wouldn't turn off and it still won't
Hold switch by kennard on 2/17/2007
Make sure the Hold switch on the top of the ipod is not set to Hold, then try turning the ipod off again.
please help me it wont turn OFF
Yosalin, if you simply just want to turn off the iPod, just push the Pause button, and after a few seconds the iPod will automatically turn off.
I tried to get songs of my brothers computer he does not have I tunes though. I disconnected the ipod without ejecting it. NOW MY IPOD WILL NOT TURN OFF AND THE DO NOT DISCONNECT SYMBOL IS CONSTANTLY ON.
ipod help by tammy on 11/10/2007
i had dropped my ipod and now it wont play or do anything, its frozen, it wont let me do anything with it..
HELP by danielle on 11/23/2007
my ipod nano (the new version) will NOT turn ON
ive tried everything tht itunes support has suggested and nothing works
is there anything else i could do?
re: HELP by kennard on 11/23/2007
Danielle,
Try charging your iPod. At one time I had thought my iPod died because it wouldn't turn on. But it turned out that the only problem was that the battery was completely drained. If the battery is completely drained when you go to plug in your ipod to start charging it, you may not see the "Charging" icon appear on the screen. I'd probably leave it charging for a day.
Help by Paul on 12/6/2007
My 30GB IPod classic won't turn off when I want it to. I have tried everything from the hold button to trying to listen to a song and then trying to turn the IPod off. What sholud I do??????
Help by Paul on 12/6/2007
My IPod classic (30GB) won't turn off when I want it to. I have tried to flick the hold button on and off a few times, listened to part of the song and tried turning it off, yet nonthing seems to be working!!! What should I do about it?
how do i do this
Thank you thank you thank you! I thought I killed my ipod, and all my data is gone. But you save me!!!! Merry Christmas everyone!
My ipod will turn off fine, but after about thirty seconds it comes back on automatically!!! What is wrong with the thing....... I just got it yesterday?
Frozen by Kati on 12/30/2007
All of a sudden my ipod nano froze..the light won't go off and it's says it's playing....but it's not...i tried plugging it in, but nothing happens...what do i do
I accidentally unplugged my ipod last night, and now the screen in frozen on the 'connected-eject before disconnecting' screen but it's already disconnected, and so i plugged it back in, and now my computer doesn't recognize the device... WHAT DO I DO???
wont play songs by Jenna on 4/9/2008
ALl of a sudden my ipod won't lpay music it says it is playing but nothing is coming through. I have tried the pause unpause button,resatarting it, plaugging it in and everything I can think of. Pleeeezzse help. THAnx
man yaal shuda seen my ipod yesterday, it goes self destructing in 8 seconds and then it blew up in me face argh...got burn marks on my nose and all, luckly i had it on warrnty, so im gettin a replacement.
Thanks! by Andrew on 7/19/2008
My iPod was frozen on the 'Ejecting - You may now disconnect' screen, and I couldn't do a thing. Tried your method of toggle and pressing Menu and Select at the same time and it switched off, and I didn't lose my files when I turned it on, so big thanks owed
Charger by Sebastien on 7/26/2008
Hey, I have an ipod classic 20GB 4th generation. Ive had my ipod plugged in through the usb cable and the only thing that comes on the screen is a sign that tells me to plug the ipod charger adapter into the wall. What do I do to fix this problem?
Try plugging it in by kennard on 7/26/2008
Hi Sebastien, you may want to do what the ipod screen tells you. So plug it into your ipod wall charger, then into an outlet. If you recently updated your iTunes software, it may need to reinstall and update your iPod software. Keep in mind this might remove all the files on your ipod, so after the reinstall it will probably take a while to upload all the files from iTunes to your ipod. Good Luck!

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